Data Protection Policy

Details of responsible person




Calle Miralcamp s/n, 12540 Vila-real (Castellón)


964 50 02 50

Purpose of the processing of your data and retention periods


Respond to questions sent to the club, as well as respond to requests for information about the products and services we offer.
The data will be kept as long as the user does not express his or her right of deletion.


Management of new memberships, renewals and shares for club members.
The data will be retained as long as the user does not express his/her wish to cease to belong to the club and there is a legal provision for retention, as well as the club’s duties of responsibility towards its subscribers.


To keep you informed, by postal and/or electronic means, about the activities organised by the club, both its own and those of others, as well as products, all of them in the field of sport and, among others, with the aim of promoting sport among its members and subscribers.
The data will be kept as long as the user does not express his or her right to suppression.

Guided tours

Management of guided tours of both the facilities of Estadio de la Cerámica and the Training Ground complex.

The data will be kept only for the management of the guided tour. Once the activity has ended, the data will be deleted, unless there is a legal and/or liability provision for their conservation.

Supporters'club, supporters'club member and minor supporters'club member

Register as a supporters’club or supporters’club member and comply with the obligations and rights stipulated in the official rules of the supporters’clubs published on the Villarreal CF website.
The data will be retained if the user does not express their right to suppression, and during the legally required periods of responsibility.

Legitimacy in the processing of your data

Contact / Communications / Guided tours / Newsletter / Supporters'club, supporters'club members

User authorisation


Joint and several payment Execution of a contract for the provision of a loyalty service; Legal obligation subject to different regulations (General Law for the Defence of Consumers and Users, General Tax Law, Corporate Tax Law, Account Auditing Law, Value Added Tax Law, Civil Code, Commercial Code).

Supporters’ club and members

Fulfilment of legal obligations

Recipients of your data

Transferee(s): Guided tours

For the management of security, prevention, and control of the number of people taking the guided tour, the visitors’ data will be communicated to the guides in charge of the tour.

Contact / Communications / Newsletter / Solidarity seating

The data will not be communicated to third parties, except for express legal obligations.

Transferee(s): Subscriptions

When there is financing in the payment of the subscription, this financing is done through a financial institution or private bank. In addition, your personal data collected will be communicated in all those cases in which it is necessary for the development, fulfilment and control of the services requested or contracted, or for legally required obligations to the club.

Supporters' Clubs and members

To the Supporters’ Clubs Association

We may also share Personal Information with certain companies that provide services to the club. We only share the Personal Information necessary for them to provide those services. We require any company with whom we may share Personal Information to protect such data in accordance with data protection regulations, to limit the use of Personal Information to the provision of services and our instructions, and to sign appropriate data access agreements in accordance with applicable data protection regulations.

The club informs that, as a rule, no international transfers are made outside the European Economic Area (EEA). In the event of a transfer of data outside the EEA, the club will have the appropriate guarantees to carry out such a transfer, by virtue of the requirements established by the General Data Protection Regulation.

Exercise of rights

Access, rectification, opposition, deletion, automated decisions, limitation, portability

You may exercise your rights by the following means: Writing to the offices of Villarreal CF SAD at Camino Miralcamp s/n, 12540 Vila-real (Castellón) or at, providing documentation proving the identity of the applicant (copy of the front of the National Identity Document, or equivalent). In any case, you may request the protection of the Spanish Data Protection Agency through its website.

Deadline for response

1 month

More information


No profiling and automated decisions based on profiling are made.


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