The service is now available for the match against FC Barcelona (Sunday, 5:30pm CEST)
Villarreal CF has enabled the release of seats for the current 2023/24 season. Season ticket holders can now manage this service through the SEASON-TICKET HOLDERS PORTAL for the next LALIGA match against FC Barcelona (Sunday, 5.30pm CEST).
In this way, if the ticket is sold, season ticket holders will receive, at the most, 40% of the ticket price. This discount will be applied to the price of the season ticket for the 2024/25 season.
*IMPORTANT: Villarreal CF will continue to reward the attendance of its season ticket holders above all other initiatives, such as releasing the seat. This is the club’s philosophy, and it was a pioneer in applying it, which is why the transfer of the season ticket does not count as an attended match. However, the club offers this option so that season ticket holders can benefit from a discount if they are unable to attend a specific match.
When and how will I receive my money back for releasing seats for the current 23/24 season?
At the end of the season ticket campaign for the 2024/25 season, the club will provide instructions to season ticket holders.
Likewise, in the next few days, Villarreal CF will communicate the procedure and will give the corresponding instructions to manage the collection of the releases made during the last season (22/23).
Where do I access the Season-Ticket Holder Portal?
By the link below
How do I view my private area?
To access the portal, subscribers must enter the following data: USER KEY (full season ticket ID) and PIN (last four digits of the season ticket number from last season 2022-23). Those who have renewed their season ticket must enter the details of the season ticket for last season 2022/23, while new season ticket holders must use the details of the season ticket for the current 2023/24 season.
Free your seat and if the ticket is sold you receive 40% of its price
Once access to this private portal has been completed, season ticket holders will have the opportunity to free their seat in case they are unable to attend any of Villarreal’s upcoming matches. Once this has been confirmed, the club will put the seat on sale and only if it is sold will the season ticket holder receive 40% of the price of the ticket for the match in their respective area of the pitch in order to renew their pass for the following season.
Who can take advantage of this service?
All season ticket holders except those in Casals Grocs, Casals Blaus, Súper Tribuna, Palco VIP and Grada Animación, who will not be able to give up their seats.
Can I apply for seat release and cancel it if I change my mind?
Season ticket holders can manage the release of their season ticket. From this moment on, the club will have it available for sale through the official channels (ticket offices, online sales and official shops). If they change their mind, season ticket holders can cancel the release if the ticket has not been sold up to two hours before the start of each match.
On the other hand, if the sale has been completed, season ticket holders will no longer be able to recover their seats.
How am I reimbursed for the price of my ticket?
Villarreal CF will discount the season ticket holder 40% of the ticket price as long as it has been sold. This discount will be applied when renewing your season ticket for next season.
What is the maximum discount I can get by releasing the seat?
Villarreal CF will continue to reward the attendance of its season ticket holders above all other initiatives, such as the free seat initiative. This is the club’s philosophy and it was a pioneer in carrying it out. However, the club offers this option so that season ticket holders can benefit from a discount if they are unable to attend a specific match.
In order to regulate this new service and encourage season ticket holders to attend, the club has set the following limits:
- ORO season ticket holders will enjoy a maximum of 50% discount on the price of their season ticket for the forthcoming 24/25 season.
- The rest of the season ticket holders will be able to reduce the price of their pass up to the price of the GOLD season ticket in their respective area of the pitch increased by 25%.
Examples:
- ORO season ticket case: If the ORO season ticket in my area next season costs 140 euros, the maximum discount that will be applied will be 70 euros. Final price of the season ticket: 70 euros.
- General season ticket case: If the general season ticket in my area next season costs 235 euros and the Oro is 125 euros, the maximum discount that will be applied will be 79 euros. Final price of the season ticket: 156 euros.
If I release him, does the attendance count for next season?
No. If season ticket holders release their season ticket, the match will not be counted as attended. It is worth remembering that Villarreal CF encourages season ticket holders to attend matches and rewards them with the best discounts on the renewal of their passes when they miss a maximum of three matches and become ORO category season ticket holders.
Will I be able to keep track of my seats released?
Yes, in the private area of the Season Ticket Holders’ Portal, you will be able to keep track of the seats released and how much will be deducted from your season ticket price for the 24/25 season.
